The Context Scenario Method for analysis and design



Determining the boundaries of design from the customer's perspective




What is this activity about?   Based on a valid specification of the implied needs in a product's context of use the boundaries of design will be explored to be suitable for the user's needs.

How does it work?   Recognized principles of designing interactive systems are applied as a frame to ensure
  • Suitability for the task
  • Self-descriptiveness
  • Conformity with user expectations
  • Controllability
  • Error tolerance
  • Suitability for learning
  • Suitability for individualization

What is the result?   Opportunities for innovative applications of a product are outlined from the perspective of customers.
 
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