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Guidelines

International Standards (ISO Standards)




This page provides a list of usability related standards published by the International Organization for Standardization (ISO). Sometimes, standards are regarded as "old stuff", not really containing up-to-date information. This, however, is a prejudice. Especially in the field of usability the standards provide state-of-the-art recommendations for user-interface design for all kinds of interactive products. ProContext uses ISO standards as a tool to ensure that the minimum level of usability will be achieved in development projects for interactive products.

ISO 9241, Parts 1-171 "Ergonomic requirements for office work with visual display terminals" (VDTs)

Note: From 2006 on, revised versions of parts of ISO 9241 will be entitled "Ergonomics of human-system interaction" to take off the former restriction to "Ergonomic requirements for office work with visual display terminals".
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  • ISO 9241-1:1997
    Ergonomic requirements for office work with visual display terminals (VDTs) - Part 1: General introduction

    • ISO 9241-1:1997/Amd 1:2001
      Amendment to ISO 9241-1 explaining the interrelationships of ISO 9241-10 to ISO 9241-17 (Software ergonomics)

  • ISO 9241-2:1992
    Ergonomic requirements for office work with visual display terminals (VDTs) - Part 2: Guidance on task requirements

  • ISO 9241-3:1992
    Ergonomic requirements for office work with visual display terminals (VDTs) - Part 3: Visual display requirements

  • ISO 9241-4:1998
    Ergonomic requirements for office work with visual display terminals (VDTs) - Part 4: Keyboard requirements

    • ISO 9241-4:1998/Cor 1:2000
      Correction of figure 8 "Relationship between key displacement and key force".  Correction of paragraph 7.3.8.2 "Geometric design of key legends" where the equation for the calculation of uncertainty in measurement has been corrected.

  • ISO 9241-5:1998
    Ergonomic requirements for office work with visual display terminals (VDTs) - Part 5: Workstation layout and postural requirements

  • ISO 9241-6:1999
    Ergonomic requirements for office work with visual display terminals (VDTs) - Part 6: Guidance on the work environment

  • ISO 9241-7:1998
    Ergonomic requirements for office work with visual display terminals (VDTs) - Part 7: Requirements for display with reflections

  • ISO 9241-8:1997
    Ergonomic requirements for office work with visual display terminals (VDTs) - Part 8: Requirements for displayed colours

  • ISO 9241-9:2000
    Ergonomic requirements for office work with visual display terminals (VDTs) - Part 9: Requirements for non-keyboard input devices

  • ISO 9241-110:2006
    Ergonomics of human system interaction - Part 110: Dialogue principles (replaces ISO 9241-10:1996)

  • ISO 9241-11:1998
    Ergonomic requirements for office work with visual display terminals (VDTs) - Part 11: Guidance on usability

  • ISO 9241-12:1998
    Ergonomic requirements for office work with visual display terminals (VDTs) - Part 12: Presentation of information

  • ISO 9241-13:1998
    Ergonomic requirements for office work with visual display terminals (VDTs) - Part 13: User guidance

  • ISO 9241-14:1997
    Ergonomic requirements for office work with visual display terminals (VDTs) - Part 14: Menu dialogues

  • ISO 9241-15:1997
    Ergonomic requirements for office work with visual display terminals (VDTs) - Part 15: Command dialogues

  • ISO 9241-16:1999
    Ergonomic requirements for office work with visual display terminals (VDTs) - Part 16: Direct manipulation dialogues

  • ISO 9241-17:1998
    Ergonomic requirements for office work with visual display terminals (VDTs) - Part 17: Form filling dialogues

  • ISO/FDIS 9241-151:2008
    Ergonomics of human system interaction - Part 151: - Guidance on World Wide Web user interfaces
    (Final Draft International Standard, replaces ISO/CD 23973)

  • ISO/FDIS 9241-171:2007
    Ergonomics of human-system interaction - Part 171: Guidance on software accessibility
    (Final Draft International Standard, replaces ISO/TS 16071:2003)

ISO 9355, Parts 1 and 2 "Ergonomic requirements for the design of displays and control actuators"

  • ISO 9355-1:1999
    Ergonomic requirements for the design of displays and control actuators - Part 1: Human interactions with displays and control actuators

  • ISO 9355-2:1999
    Ergonomic requirements for the design of displays and control actuators - Part 2: Displays

ISO 11064, Parts 1-3 "Ergonomic design of control centres"

  • ISO 11064-1:2000
    Ergonomic design of control centres - Part 1: Principles for the design of control centres

  • ISO 11064-2:2000
    Ergonomic design of control centres - Part 2: Principles for the arrangement of control suites

  • ISO 11064-3:1999
    Ergonomic design of control centres - Part 3: Control room layout

ISO 13406, Parts 1 and 2 "Ergonomic requirements for work with visual displays based on flat panels"

  • ISO 13406-1:1999
    Ergonomic requirements for work with visual displays based on flat panels - Part 1: Introduction

  • ISO 13406-2:2001
    Ergonomic requirements for work with visual displays based on flat panels - Part 2: Ergonomic requirements for flat panel displays

ISO 13407:1999

Human-centred design processes for interactive systems 

ISO 14915, Parts 1-3 "Software ergonomics for multimedia user interfaces"

  • ISO 14915-1:2002
    Software ergonomics for multimedia user interfaces - Part 1: Design principles and framework

  • ISO 14915-2:2003
    Software ergonomics for multimedia user interfaces - Part 2: Multimedia navigation and control

  • ISO 14915-3:2002
    Software ergonomics for multimedia user interfaces - Part 3: Media selection and combination

ISO/TR 16982:2002

Ergonomics of human-system interaction - Usability methods supporting human-centred design 

ISO/PAS 18152:2003

Ergonomics of human-system interaction - Specification for the process assessment of human-system issues 

ISO/TR 18529:2000

Ergonomics of human-system interaction - Human-centred lifecycle process descriptions

ISO/IEC 25062:2006

Software engineering - Software product Quality Requirements and Evaluation (SQuaRE) - Common Industry Format (CIF) for usability test reports

ISO/IEC 25060:2008

System and software product quality - Requirements and evaluation (SQuaRE) - Common industry format for usability (CIF) - General framework for usability-related information
 
News
The new ISO 9241-110 "Dialogue principles"
Berlin, 11.08.2006

Core standard for user interfaces has been revised with new content. More...
 
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